Privacy Policy

1. Introduction

Welcome toGrao Coffee Company.. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By accessing or using, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our website or services.

2. Information We Collect

We may collect the following types of personal information when you interact with our website:

2.1. Information You Provide

Contact Information: This may include your name, email address, phone number, or postal address when you subscribe to our newsletter, make purchases, or contact us for customer support.
2.2. Automatically Collected Information

Log Data: We automatically collect information about your device and your use of our website. This information may include your IP address, browser type, referring/exit pages, and pages visited.
2.3. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Providing and Improving Our Services

To deliver and improve our products and services, including processing orders, sending order confirmations, and providing customer support.
3.2. Communication

To communicate with you about our products, services, promotions, and updates, where you have provided your consent.
3.3. Analytics

To analyze website usage, monitor user interactions, and enhance the user experience.
3.4. Legal Compliance

To comply with legal obligations, resolve disputes, and enforce our terms and policies.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

With service providers who assist us in operating our website and delivering our services.
With law enforcement agencies, government authorities, or other third parties as required by law.
In connection with a merger, sale, or other corporate transaction.

5. Your Choices

You have the following choices regarding your personal information:

5.1. Access and Correction

You can access and update your personal information by contacting us through the information provided below.
5.2. Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
5.3. Cookies

You can control cookies through your browser settings.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

9. Consent

By using our website or services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Thank you for choosing Grao Coffee Company. We appreciate your trust in us to protect your privacy and provide you with exceptional service.