FAQs

“Grao” is a name that resonates with the heart and soul of our coffee brand. Established in 2020, Grão Coffee Company was born out of our deep passion for coffee. The term “grão,” derived from Portuguese and Spanish, translates to “grain” or “seed,” embodying the very essence of our journey. Just as a small seed grows into a magnificent plant, our brand represents the growth of a simple idea into an exceptional coffee experience.

Our green coffee beans come from the specialty coffee farms of world’s best coffee growing regions which include Brazil, Colombia, Ethiopia, and Vietnam. 

Our coffees can be brewed from any espresso machines, filter brewers and pour overs.

We provide a variety of single origin coffees each coming from a different farm and process. They have different flavors, taste and aroma.

Our coffee is freshly roasted by professional coffee roasters inside our café. Each coffee is initially roasted at different temperatures at different roast levels. These roasted samples are tested through a cupping process and a specific roast profile is selected for each origin. After which, the coffees are freshly roasted according to the orders received. We also give our customers an opportunity to view the roasting process which is open for all to view at the Grao Roastery.

Our coffee beans come in a bag with a zipper and a one-way valve. The best place to store coffee is in the bag as the valve keeps the coffee fresh and the zipper makes the bag convenient to use and lock.

Coffee beans are freshly roasted directly from the green bean’s jute bag to the roaster, without the mixture of any flavor or preservatives.

Yes, we deliver all over Pakistan and our delivery charges start from Rs200.

Once the order is made from our website shop, it takes 2 to 5 working days to deliver the product anywhere in Pakistan.

Once the coffee bag’s sealed zipper is opened, refund is not possible.

Instant coffee and ground coffee are both coffee, of all varieties and roasts. But instant coffee is a cup of coffee that’s already been brewed and has been processed and preserved in packaging.
Ground coffee is not processed beyond the usual steps of washing and roasting before being packaged and shipped to a coffee shop where it begins its natural deterioration process.

Instant coffee is, by no exaggeration, a nearly instantly available cup of coffee, while ground coffee will take effort to pour and extract the intended flavors, but with a reward for those who can manipulate that brew process just right.

Most importantly: Instant coffee dissolves in water, which means that all-important and thought-out extraction process does not occur.

Instant and ground coffee differ in seven areas:

Time: Instant coffee is quick and easy, while ground coffee requires a few minutes of prep time.

Brew Method: Instant coffee has no brewing method, while ground coffee requires a specific technique and equipment.

Flavor: Instant coffee tends to be more bitter and lacks essential oils, while ground coffee has a fuller, richer
taste.

Caffeine Content: Instant coffee generally has less caffeine than ground coffee.

Cost: Both instant and ground coffee are cost-effective options compared to buying coffee at a shop.

Shelf Life: Instant coffee has a longer shelf life (2-20 years) compared to ground coffee (6 months).

Uses: Instant coffee is convenient for on-the-go situations and baking, while ground coffee is better for those who want a flavorful cup and can reuse the grounds for various purposes.

Overall, the choice between instant and ground coffee depends on
individual preferences and needs.

We deliver our products all across Pakistan. Our delivery times may vary for each city.

Grao’s bagged coffee has a shelf life of 12 months if stored unopened in a cool, dry place (room temperature, low humidity). Once the bag is open, it is recommended to store it in our airtight container (sealed) and consume within 2 weeks for optimal flavor. Coffee can absorb surrounding
aromas, potentially affecting taste, so store opened coffee away from strong-smelling foods to minimize this risk. Death Wish Coffee pods, on the other hand, remain fresh for up to 18 months due to advanced packaging technology.

Once your 250g coffee beans are open, the best way to store them is in an air-tight container (Our coffee comes in that container) that removes excess oxygen and inert gases with a pump. Keep the container in a dry location, away from direct sunlight. Avoid storing coffee in the fridge or freezer, as this can halt the natural oxidation process and prevent the beans from developing their full flavor and aroma. This is often referred to as the "death of coffee," so it's important to store your beans in a way that allows them to breathe and develop naturally.

Anywhere between 10 and 20 cups depending on brew method and grams used per serve. A household espresso machine will yield approximately 20 cups.